Refund policy

At Epson Store, customer satisfaction is our priority.

• Returns are accepted within 7 days of receiving your order.
• Items must be unused, in original packaging, and in resellable condition.
• Damaged, used, or customized products are not eligible for return.
• If you receive a wrong or defective item, we'll replace it at no extra cost.
• Refunds are processed within 3–7 business days after the returned item is inspected.

For return requests, please contact our customer support before sending any item back.

Thank you for shopping with Epson Store! 💙